Thanks to working for my dad’s EMS business during my high school summers, I used to attend SMTA’s monthly chapter meetings. At the time, all I knew was that I liked the lunch they served. Fast forward to today: I own a business that launched at SMTA International Expo in 2015. This week marks.
One of our greatest strengths as a company is our ability to delight customers. On a daily basis, customers go out of their way to pay us a compliment on how pleasantly surprised they are by our customer service. Here's a peek at the strategy which has enabled our customer support success.